Privacy Policy

Effective Date: January 15, 2025

At Sytar Ayoux, we understand that trust starts with transparency. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our investment terminology education services. We've written this in plain language because legal jargon helps nobody.

Who We Are

Sytar Ayoux operates from 320 Veterans Ln, Beausejour, MB R0E 0C0, Canada. We provide educational resources focused on investment terminology for Canadian residents and visitors. When we say "we," "us," or "our," we're talking about Sytar Ayoux and our team.

Information We Collect

We collect different types of information depending on how you interact with our site. Here's what we gather and why:

Information You Provide Directly

  • Contact details when you reach out through our forms (name, email, phone number)
  • Educational background and experience level if you share it with us
  • Questions or feedback you submit through our contact page
  • Account information if you create a profile on our platform

Information Collected Automatically

Like most websites, we collect some data automatically when you visit:

  • Browser type and version you're using
  • IP address and general location (city level, not your exact address)
  • Pages you visit and how long you spend on them
  • Device information like screen size and operating system
  • Referring website if you clicked through from somewhere else

Cookies and Similar Technologies

We use cookies to make your experience better. These small files help us remember your preferences and understand which parts of our content are most useful. You can disable cookies in your browser settings, though some features might not work as smoothly.

How We Use Your Information

We're not in the business of selling data. Here's what we actually do with the information we collect:

Purpose Details
Responding to inquiries When you contact us, we use your information to answer your questions and provide the help you need
Improving our content We analyze which educational materials get the most attention so we can create more of what works
Site functionality Technical data helps us keep the website running smoothly across different devices and browsers
Educational communications If you opt in, we'll send occasional updates about new investment terminology resources
Legal compliance Sometimes Canadian law requires us to maintain certain records

Important Note About Marketing: We won't spam you. If you sign up for educational updates, you can unsubscribe anytime with one click. We typically send no more than two emails per month, and only when we have something genuinely useful to share.

Legal Basis for Processing (Canadian Context)

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we process your information based on:

  • Consent: You've given us clear permission to use your data for specific purposes
  • Contractual necessity: We need certain information to provide the services you've requested
  • Legal obligations: Canadian law sometimes requires us to collect or maintain specific records
  • Legitimate interests: We have valid business reasons that don't override your privacy rights

How We Protect Your Information

Security isn't just a checkbox for us. Here's what we do to keep your data safe:

  • SSL encryption for all data transmitted between your browser and our servers
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information (only team members who need it for their work)
  • Secure backup systems with encryption at rest
  • Annual staff training on privacy practices and data handling

That said, no online system is completely bulletproof. We take reasonable precautions, but we can't guarantee absolute security. If we detect any data breach affecting your information, we'll notify you within 72 hours as required by Canadian law.

Sharing Your Information

We don't sell your personal data. Period. But we do share limited information in these specific situations:

Service Providers

We work with trusted companies that help us run our website and services:

  • Web hosting providers (servers located in Canada)
  • Email service platforms for sending educational communications
  • Analytics tools to understand how people use our site
  • Payment processors if you purchase any premium resources

These providers are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Canadian law, court order, or government request. This is rare, but we're obligated to comply with legal processes.

Business Transfers

If Sytar Ayoux is acquired or merged with another company, your information may be transferred as part of that transaction. We'd notify you before any such transfer and explain your options.

Your Privacy Rights

Canadian privacy law gives you significant control over your personal information. Here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correction Rights

If any information we have is wrong or outdated, you can ask us to correct it. We'll update our records promptly.

Deletion Requests

You can ask us to delete your personal information. We'll comply unless we have a legal reason to keep it (like tax records we're required to maintain for seven years).

Withdraw Consent

If you previously agreed to receive marketing emails or other optional communications, you can change your mind anytime. Just click the unsubscribe link or contact us directly.

Data Portability

You can request your data in a format that lets you transfer it to another service provider.

How to Exercise These Rights

Send your request to [email protected] with "Privacy Request" in the subject line. Include enough details so we can verify your identity and understand what you're asking for. We'll respond within 30 days.

Questions About Your Rights? If you're not satisfied with how we handle your privacy request, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd rather resolve things directly though, so please reach out to us first.

Data Retention

We don't keep your information forever. Here's how long we typically retain different types of data:

  • Contact form submissions: 2 years after your last interaction
  • Account information: Until you request deletion or 3 years of inactivity
  • Email marketing lists: Until you unsubscribe
  • Website analytics: Aggregated data kept indefinitely; individual data deleted after 26 months
  • Financial records: 7 years as required by Canadian tax law

When we delete information, we do so securely and completely. Backups are purged within 90 days of deletion from active systems.

Children's Privacy

Our investment education content is designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

International Data Transfers

We primarily operate within Canada and store data on Canadian servers. If we ever need to transfer data outside Canada (for example, using a service provider based elsewhere), we'll ensure adequate protections are in place through contractual commitments that meet Canadian privacy standards.

Third-Party Links

Our website contains links to external resources that might help with your investment education. We're not responsible for the privacy practices of these other sites. When you click away from sytarayoux.vip, their policies apply instead of ours.

Changes to This Policy

Privacy regulations evolve, and so do our practices. When we update this policy, we'll change the effective date at the top and notify you if the changes are significant. Major changes will be announced via email if you're on our contact list, or through a prominent notice on our homepage.

We recommend checking this page occasionally, especially if it's been a while since your last visit. The current version always supersedes previous versions.

Accessibility

We're committed to making this privacy policy accessible to everyone. If you have difficulty reading this page or need this information in an alternative format, contact us and we'll provide it in a way that works for you.

Questions or Concerns?

If anything in this policy is unclear, or if you have questions about how we handle your information, we're here to help. Real people read and respond to privacy inquiries.

Email: [email protected]

Phone: +1 613-498-9970

Mail: Sytar Ayoux
320 Veterans Ln
Beausejour, MB R0E 0C0
Canada

We typically respond to privacy inquiries within 2 business days, and we'll work with you until your concerns are fully addressed.